Lizeth M. Chavez L&D Program Manager

I manage comprehensive learning programs, build data-driven strategies, and foster professional growth to drive measurable organizational success.

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Years Experience

Professionals Trained

0%+

Satisfaction Rate

Custom Sessions

About Me

I am a learning and development program manager with over 15 years of experience designing, executing, and overseeing comprehensive training initiatives. I focus on managing project lifecycles, supporting professional growth, and implementing data-driven strategies for remote and on-site teams. My work involves cross-functional collaboration, leading workshops, onboarding, instructional coaching, and curriculum development to foster organizational success and individual performance.

I assess learning needs, develop tailored solutions, manage program implementations, and ensure measurable outcomes. I empower individuals and teams to achieve their highest potential through strategic project management, innovative training approaches, and continuous learning.

L&D Projects

A selection of instructional programs and large-scale implementations I have managed and executed.

Driving Competency at Scale

The Challenge

Enhancing competency and standardizing practices across 200+ professionals.

The Solution

Delivered tailored multi-day training sessions with weekly coaching cycles over six weeks.

The Impact

Achieved a 90%+ satisfaction rate and measurable improvements in professional competency.

Data Analysis Coaching

Empowering Hybrid Teams

The Challenge

Equipping remote and on-site professionals with effective strategies to manage diverse, multilingual teams.

The Solution

Directed comprehensive hybrid learning programs focused on inclusive leadership and team management.

The Impact

Fostered professional growth and improved cross-cultural team collaboration across distributed environments.

Hybrid Learning SaaS

Large-Scale Tool Adoption

The Challenge

Ensuring seamless adoption of new tools across a large organization during a major implementation phase.

The Solution

Managed the coordination and execution of 24 customized virtual training sessions for over 700 participants.

The Impact

Streamlined the implementation process, driving high engagement and successful tool integration at scale.

Tool Adoption Virtual Training

Strategic Onboarding Programs

The Challenge

Creating effective, scalable onboarding and continuous improvement pathways for new professionals.

The Solution

Designed and managed tailored onboarding workshops and professional development sessions engaging 40 participants per cohort.

The Impact

Accelerated time-to-competency and established a strong foundation for continuous learning and development.

Onboarding Curriculum Design

Professional Experience

Program Manager - Leader and Teacher Coach

March 2024 – Present

Teaching Labs (Remote)

Delivered comprehensive training programs that combine multi-day sessions with weekly follow-up coaching.
Conducted needs assessments to align training initiatives with organizational goals and staff development.
Partnered with leadership to ensure training strategies addressed organizational challenges and drove measurable improvement.
Analyzed post-training data to refine processes to enhance learning outcomes for future trainings.

Trainer and Instructional Coach

May 2023 – May 2024

Houghton Mifflin Harcourt | Boston, MA

Achieved a 92% customer satisfaction rate by conducting engaging virtual and on-site professional development workshops for groups of 17+ educators.
Enhanced learning outcomes by utilizing adult learning principles and customer discovery surveys to design personalized materials.
Resolved client challenges efficiently by leveraging EdTech platforms to identify and provide timely solutions.
Collaborated with the Professional Learning Services team to refine training content, ensuring alignment with evolving standards.

National Language and Literacy Consultant

May 2022 – May 2023

Vista Higher Learning (Remote)

Designed specialized instructional materials for professional development sessions and sales presentations.
Presented at national conferences for 70 attendees at the California Association of Bilingual Education (CABE).
Conducted market research to identify trends, providing actionable insights to marketing and sales leadership.
Increased product engagement and adoption by adapting training materials for diverse audiences across 10+ presentations.

Adjunct Instructor | Trainer

May 2021 – Present

University of St. Francis (Remote)

Designed and delivered graduate-level professional development courses grounded in adult learning theory.
Guided professionals in creating strategic work plans, offering detailed feedback and coaching to drive improvements.
Adapted learning materials for hybrid and virtual environments using various SaaS to ensure accessibility.

Educator | English Language Specialist

August 2008 – July 2023

Valley View School District 365U | Romeoville, IL

Mentored 13 monolingual teachers on effective instructional practices using collaborative planning and data analysis.
Created a streamlined system for curriculum design for 25+ staff via collaborative Google Docs.
Delivered monthly ESL newsletters to a reach of 80+ students, fostering engagement within the school community.

Skills & Expertise

A breakdown of my program management competencies, strategic leadership, and software expertise.

Top Proficiencies

Skill Distribution

Comprehensive Toolbox

Program Management Google Workspace Zoom Loom Screencastify Canva Canvas Pear Deck Smartboard Flipgrid Monday.com Salesforce SalesHub Software Implementation Onboarding Customer Success Stakeholder Training Data Management Compliance Reporting Project Management Strategic Leadership Data Analysis Adult Learning Theory (ADDIE)

Education

Master of Arts in Education (MAEd)

Concordia University

Bachelor of Arts (BA) in Communication

University of Illinois at Chicago

Let's Connect

I am currently looking for new opportunities to manage and develop impactful learning programs. Whether you have a question or just want to say hi, feel free to reach out.

liz.martinez02@gmail.com

linkedin.com/in/lizeth-m-chavez